Doha’s Hamad International Airport has been named the World’s Best Airport 2024 in the World Airport Awards, held at Passenger Terminal EXPO in Frankfurt on 17 April 2024.
Hamad International Airport also won awards for Best Airport in the Middle East for the tenth year in a row, and World's Best Airport Shopping for the second consecutive year.
Qatar Airways Group Chief Executive Officer, Eng. Badr Al Meer said:
This year HIA celebrates its milestone tenth year of operations and we are truly honoured that passengers have voted us Best Airport in the World for a third time. We are also delighted to bring home the top awards for Best Airport Shopping and Best Airport in the Middle East for the second consecutive and tenth time respectively. Skytrax's prestigious awards reflect the dedication of our employees who every day help in innovating and maintaining our leading position. Our talented team is pioneering and committed to delivering excellent passenger experiences with industry firsts and one of a kind shopping and dining offerings set amidst our superlative infrastructure which includes the world renowned indoor tropical garden the ‘ORCHARD’. We look forward to continuing to surprise and delight passengers by creating memorable and exceptional passenger journeys in the years to come.”
The 2023 Airport of the Year and 12-time previous winner, Singapore Changi Airport, achieved 2nd place in the global ranking, winning awards for the Best Airport in Asia and the World’s Best Airport Immigration Service.
THE WORLD’S TOP 20 AIRPORTS FOR 2024
Hamad International Airport
Singapore Changi Airport
Seoul Incheon Airport
Tokyo Haneda Airport
Tokyo Narita Airport
Paris Charles de Gaulle Airport
Dubai Airport
Munich Airport
Zurich Airport
Istanbul Airport
Hong Kong Airport
Rome Fiumicino Airport
Vienna Airport
Helsinki - Vantaa
Madrid - Barajas
Centrair Nagoya Airport
Vancouver Airport
Kansai Airport
Melbourne Airport
Copenhagen Airport
The World Airport Awards are prestigious accolades for the airport industry, voted for by customers in the largest, annual global airport customer satisfaction survey.
Operating since 1999, the World Airport Awards are independent and impartial, and provide a customer satisfaction study that is global in scope and coverage. They are regarded as a quality benchmark for the world airport industry, assessing customer service and facilities across over 570 airports. The survey and award process is provided to airports at no cost.
The Awards are based on the World Airport Survey questionnaires completed by over 100 nationalities of airport customers during the survey period, which operated from August 2023 to March 2024. The survey evaluated the customer experience across airport service and product key performance indicators – from check in, arrivals, transfers, shopping, security / immigration through to departure at the gate.